Terms of Service
Last Updated: January 2026
These Terms of Service (“Terms”) govern your access to and use of the services provided by Mansfield Consulting (“we”, “our”, or “us”). By engaging our services or using our website, you agree to be bound by these Terms.
1. Our Services
Mansfield Consulting provides management consulting, market research, and corporate training services. Specific deliverables, timelines, and fees for each engagement are outlined in a separate Service Agreement or Statement of Work (SOW) agreed upon by both parties.
2. Engaging Our Services
Proposals: All proposals are valid for 30 days from the date of issue unless otherwise specified.
Acceptance: Engagement of our services is confirmed upon signed acceptance of the proposal or SOW and payment of any required deposit.
Changes: Any changes to the scope of work must be agreed upon in writing by both parties and may result in adjustments to fees and timelines.
3. Fees and Payment
Invoicing: Unless otherwise agreed, we invoice as follows: 50% deposit upon engagement confirmation, and 50% upon delivery of final deliverables.
Payment Terms: Payment is due within 14 days of the invoice date unless otherwise specified.
Late Payment: Late payments may incur interest at a rate of 2% per month on the outstanding balance.
Expenses: Reasonable out-of-pocket expenses (travel, materials, third-party costs) incurred in connection with the engagement will be invoiced separately with prior approval.
4. Confidentiality
Both parties acknowledge that they may receive confidential information from each other during the engagement. Each party agrees to:
• Keep all confidential information strictly confidential
• Use confidential information solely for the purpose of the engagement
• Not disclose confidential information to any third parties without prior written consent
• Return or destroy all confidential information upon termination of the engagement
This obligation survives the termination of the engagement for a period of three (3) years.
5. Intellectual Property
Client Materials: All materials, data, and information provided by the client remain the property of the client.
Deliverables: Upon full payment, all original deliverables created specifically for the client become the property of the client. We retain the right to use general methodologies, frameworks, and non-confidential techniques developed during the engagement.
Pre-existing IP: Any intellectual property owned by either party prior to the engagement remains the property of that party.
6. Research Participant Data
For market research engagements:
• All participant data is collected with informed consent
• Individual responses are kept confidential and anonymised in reporting
• Data is stored securely and in compliance with Hong Kong’s Personal Data (Privacy) Ordinance
• Raw data is retained for a maximum of 12 months after project completion, unless otherwise agreed
7. Limitation of Liability
To the fullest extent permitted by law, Mansfield Consulting’s total liability arising out of or in connection with our services shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim.
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, or business interruption.
8. Termination
By Client: The client may terminate the engagement by providing 14 days’ written notice. The client shall be responsible for payment of all fees and expenses incurred up to the date of termination.
By Us: We may terminate the engagement if the client breaches these Terms and fails to remedy the breach within 7 days of written notice.
Effect of Termination: Upon termination, we will deliver all completed work to the client, and the client shall pay all outstanding fees.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
10. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: enquiry@mansfield.ltd
Phone: +852 3543 1811
Address: 1005, 10/F, Millennium City 1, Standard Chartered Tower, 388 Kwun Tong Road, Hong Kong
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